On Demand Phone Interviews

What is A Phone Screen Interview?

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Skip the interview scheduling phone tag.
Pre-record your screening questions.
Share the interview questions with all of your candidates at once.
Let candidates respond as soon it's convenient for them - 24/7.

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Level the playing field by mitigating screening bias from the beginning.
Eliminate unconscious bias by using phone interviews instead of video.
Make your interviews fair and equitable with built-in structure and consistency.
Increase accessibility and remove barriers by not requiring access to a computer and high-speed internet.

What is a Phone Screen Interview?

The past few years have really shifted many aspects of people’s daily lives — in both personal and professional settings. Four years ago, going out and grabbing coffee with a friend or showing up for an in-person job interview in your best “professional” outfit was an easy task. But today, people order coffee from apps, and businesses conduct their screening interview questions, meetings, and later interviews from behind a monitor or over the phone. A lot of this change came about to prevent the spread of the COVID-19 pandemic. However, people all over the world, in different industries, have adopted these “pandemic” practices into their new daily routines.

Many businesses don’t conduct interviews in-person anymore and instead opt for an asynchronous phone interview — especially for screening and first-round interviews. This approach, using an asynchronous phone interview, helps businesses send and receive clear answers to their interview questions. Asynchronous phone interviews also allow employers to consider initial screening interview questions and answers much more quickly and efficiently than if they were to go through an entire scheduling process. 

So what exactly is a phone screening interview? A phone screening interview is a phone call where the recruiter can determine if a candidate is qualified to move on to an interview with the hiring manager. Recruiters will often use a phone screen questions template to help guide their questions. In an on-demand phone screening interview, you will send your candidates an invitation to the phone interview — which can be asynchronous because you are using the same recorded script for every candidate — and then the answers will be recorded when your candidates answer. You can review the answers whenever works best for you and your hiring team. You can record whatever screening questions you’d like your candidates to answer, and then, by using a platform like Qualifi, you can send those questions to all of your candidates as soon as they apply. Some screening questions examples might be asking the candidate to describe their previous relevant experience or what they could bring to the table in your business.

Opting for asynchronous pre-screening interview questions and answers makes the entire screening process much more efficient because businesses can avoid spending individual time on each interview and can instead easily listen to the answers in batches. Essentially, all you need to do is create a recruiter phone screen script that asks all of the screening questions you want your candidates to answer, and then that same script can be sent to every single candidate by using a platform like Qualifi. Having a standardized screening or pre-screening interview questions template can help you to make sure that all of your candidates are being asked the same questions and help to mitigate any unconscious biases that could affect your hiring decisions.

What Is Phone Screening?

Before you can understand whether or not phone screening would be the right choice for your business, you need to know what it is. So, what is a phone screening interview? Well, like a normal screening interview, it helps you to determine which candidates show promise and helps you determine which candidates may not be the best fit for your business. Essentially, a screening interview helps your hiring and recruitment teams to determine who should be offered an opportunity to get a second interview. Because of this, screening interviews usually consist of a list of generic HR screening questions that just serve to sort out which candidates may be the best suited for the position they are applying for. Usually, then, there are a set of specific answers or points that you can mark as desired. These points are then the key to how to pass a phone screen interview for that position.

What really sets a phone screening interview apart from other types of screening is that the process is easy for both the interviewer and the interviewee. Using a platform like Qualifi, your hiring and recruitment teams can easily record a list of the questions you want in your screening and easily make sure that every candidate gets those same questions as soon as they apply for the position. This works because phone interviews can be conducted asynchronously — so long as you have recorded your phone screening interview questions — so your candidates can take the interview whenever it works best for them, without having to schedule it with an interviewer.

Phone Screen Interview Questions

In a screening interview, whether offered asynchronously over the phone or not, the questions are usually restricted to common phone interview questions. Essentially, pre-screening interview questions are hoping to determine whether or not a candidate is qualified for the position and if they would be a good fit for the business. For this reason, phone interview questions and answers tend to be more general and provide only a snapshot of the candidate. Because these questions tend to be more generic, phone interview questions and answers examples can be something like “what relevant prior experience do you have for this position?” or “What are your strengths and weaknesses?” These questions are just a way for the hiring team to get a better understanding of the candidate and whether or not they are qualified for the position.

As more businesses are embracing phone screening interview options, there are a variety of telephone interview questions and answers PDF examples or more specific telephonic interview questions and answers available online to browse through if you are unsure what questions to include in your phone screening interview. It can also be a good idea to include a few questions to ask at the end of a phone interview that are more open-ended — such as “tell me why you are a good fit for this position” or even something like “tell me about yourself and what you like to do.” Phone screening interviews are also extremely beneficial in not only helping you to cut down on the wasted time scheduling individual screening interviews but also helping you mitigate bias and keep your interviews consistent.

How To Conduct A Phone Screen Interview

The first step in implementing a phone screen interview is creating a list of pre-screening interview questions you want to include. For a screening interview, these will often include generic HR screening questions as well as maybe a few that are more position-specific. To understand how to conduct a phone interview script, you need to know the answer to the question: what is a phone screen interview. A phone screening interview utilizes a phone interview template word-for-word so that all of your screening interviews are consistent. 

Creating a phone interview template on your own can seem daunting at first. However, in reality, it is not that difficult. The hardest part is coming up with the script for your recruitment team. This script will include all questions you want your candidates to answer and therefore you need to establish what questions are most important. Once you have come up with the script, all you need to do is record your interview questions and send them out to your candidates!

Phone Interview Vs. Video Interview

As society continues to embrace the digital age, businesses are finding themselves left with two options for interviews — phone or video. Many people are familiar with video interviews or video meeting appointments, and a lot of times businesses think that this is the best choice because it allows them to see the candidates rather than just hear them — essentially it is closer to a traditional in-person interview. Unfortunately, this reason is exactly why a phone screen interview can be better than a video interview in the long run. Not being able to see the candidate on video can help to reduce the effects of unconscious biases on hiring decisions.

A phone screen interview is basically the same as any other screen interview, but it is done over the phone and can be easily done asynchronously with recorded interview questions and recorded answers. Using a platform like Qualifi, you can get your screening interviews out to candidates as soon as they apply and not worry about when they take them. Because these interviews can be less familiar to most businesses, a lot of people may wonder how long should a phone interview last or is a phone screen interview a video? As it is a screening interview, it does not need to last very long to be effective and a phone screen interview is solely over the phone — no video is required. This also is better because it does not require a consistent and high-speed internet connection to take the interview.

Phone Interview Tips

Businesses are so different, even if they are a part of the same industry. Because each business offers its own perspective and company culture, what might be the right recruiter phone screen template for one business could be completely wrong for another. This is why your business must work to create your own unique phone interview cheat sheet (and zoom interview cheat sheet if you want to use both phone and video interviewing solutions). 

Get started revamping your phone screen interview process today with Qualifi. Introduce on-demand interviews into your hiring cycle and watch as you are able to interview more candidates in less time. 

Additional Resources

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