Today’s healthcare industry faces a massive challenge — a worker shortage. Healthcare recruiters across the country hire enough talent to serve their customers effectively. As such, they’re constantly looking for ways to innovate their hiring process to function in this high-competition market.
And that’s why today we’re looking at what virtual interviews can do to help healthcare recruiters hire the best talent faster.
Healthcare Recruiting Challenges
Being a recruiter in the healthcare industry is no easy task. They face constant challenges to fill positions and keep them filled with talented healthcare professionals. Here are some of the unique challenges in healthcare recruitment today.
- Healthcare Burnout - The healthcare industry has always faced a high level of turnover due to the demanding nature of the profession. However, recent years have been particularly hard in the industry, with 54% of nurses and physicians experiencing burnout pre-pandemic. This has led to a projected shortage of over 3 million healthcare workers — a crisis that has fallen heavily on healthcare recruiters.
- Demands on Candidate Experience - The candidate experience has the potential to make or break the recruitment process. This is particularly true of the healthcare industry, as the shortage of healthcare workers has led to greater competition in the labor market.
- Slow Screening Processes - Screening healthcare workers are often longer and more complicated than most other professions. As such, screening can become tedious and time-consuming.
Healthcare recruiters today are scrambling to meet these challenges head-on. For many, these challenges are being answered by on-demand phone interviews, which speed the screening process and improve the overall candidate experience.
Shorter Time Interviewing
With Qualifi, healthcare recruiters consistently enjoy shorter interview times - the part of the recruiting process that, according to Yello, takes up three-quarters of the hiring process. As such, virtual interviews result in a shorter hiring process overall - reaching better candidates faster.
Take Qualifi client Reid health, for example. Before Qualifi, the hospital was struggling when their already small recruiting team went down by a member. However, after picking up Qualifi to help with the extra weight, they were hiring faster than ever with a better hiring process with 44% less time spent per candidate interview.
Saint Agnes Medical Center, another Qualifi customer, had a similar experience when they saw their screening time per candidate shorten from 30 minutes to 5 minutes after they started using Qualifi.
"Qualifi works while I'm doing a full-blown interview with somebody else,” Said Alison Milhollen, Agnes Medical Center’s regional manager of talent acquisition. “And that is saving me at least 45 minutes to an hour of work because I haven't had to schedule it, I haven't had to wait for them to answer. I'm not answering additional questions; I am just phone screening."
More Candidates Reviewed
To combat the shortage of healthcare workers, recruiters must move fast to find the best talent available. That also means screening more candidates than ever to ensure the right talent fills the right role. Thankfully, screening more candidates is yet another way Qualifi can help healthcare recruiters.
Before Qualifi, Saint Alphonsus, a four-hospital regional healthcare organization, spent 2.5 hours every day on phone interviews, each taking around 15 to 30 minutes. Unfortunately, with well over 7,000 employees, the organization was struggling to keep positions filled at this rate. So, they turned to Qualifi.
Qualifi allowed Saint Alphonsus to speed up its screening process to review candidates in minutes rather than hours, saving 83% of the time spent interviewing and increasing their daily interview capacity eight-fold.
The same could be said for Saint Agnes Medical Center, which we mentioned previously. Before Qualifi, their team could only review 10 candidates a day. With Qualifi, their daily reviews shot up to 50 candidates a day with no scheduling involved.
For more on how healthcare recruiters can speed up their recruiting process, check out our guide for shortening the time between application and interview.