How a Single Recruiter Was Able to Take on 90% of Bays Kids' Hiring Tasks

With Qualifi, a single recruiter can take on 90% of Bays Kids' hiring tasks.
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About
BAYS provides high quality and professional youth and family services throughout the State of Florida.
Industry
Individual & Family Services
Company Size
100+ Employees
Key Results
  • Took phone screening off Hiring Manager duties
  • Helped a small staff double output
“With Qualifi, we were able to take on a lot more workload for the hiring managers.”
Heidi Lacy
Vice President of Support Services, HR, and Training

Bays Kids is a steadily growing non-profit that needed an extra hand for its small HR staff. The organization has roughly 150 employees who provide services to at-risk youth and families. The team steadily needs to meet consistent hiring quotas to support their excellent work. 

Previously

Bays Kids has a small three-person HR staff. Before Qualifi, they were limited to back and forth interview scheduling. 

Now

The HR staff at Bay Kids can screen more candidates than ever before. 

The Challenge 

The human resources department consists of three people responsible for 10 times as many recruitments and new hires each month. Heidi Lacy, Vice President of Support Services, HR, and Training at BAYS, notes that staffing is increasingly difficult due to COVID-19.

“So obviously being nonprofit, we run lean, mean and lean, I like to say,” says Heidi. “So I don't have endless financial resources to be able to have a team of recruiters… I usually try to find things that can help that with my team because sometimes we can't afford [to hire more recruiters].” 

Heidi attended a conference and found Qualifi. With an on-demand interview platform, the Bay Kids team supported their staff member who schedules and reviews the first stage of the hiring process. 

The Process 

Qualifi changed the way that Bays Kids managed its hiring cycle. It was a struggle to find enough time to schedule phone screenings and conduct them quickly among the three-person staff. 

“Using Qualifi has helped our recruiting team be more productive.” – Heidi Lacy, Vice President of Support Services, HR, and Training

Now, one staff member can take on 90 percent of the recruitment for the organization. “Now she reviews all the resumes, sends phone screens, reviews those phone screens, and sends assessments,” says Heidi. “Then the hiring manager doesn't come on until these are your top candidates and these guys are good to go for phone interviews... So because the old-fashioned way of scheduling phone screens and actually conducting them is very time-consuming.”

“With Qualifi, we were able to take on a lot more workload for the hiring managers.” – Heidi Lacy, Vice President of Support Services, HR, and Training

The Result 

When Bays Kids decided to test out Qualifi, they started with just one job posting. “We tried one job, and we loved it,” says Heidi. “We're like, so we uploaded all... We were like, nope, we're all in. We don't need to wait. You know, it was so easy to do and track… It's definitely helped with efficiency a hundred percent.” 

“For us right now, it's a must-have tool because I wouldn't be able to alleviate the hiring manager's role in the recruiting process without it.” – Heidi Lacy, Vice President of Support Services, HR, and Training

After using Qualifi, Bays Kids found that they were able to: 

  • Get through all of the phone screenings that they wanted to 
  • Work efficiently with a small staff 
  • Meeting their hiring demands 

When asked how the team would respond if Qualifi was removed from their tech stack, Heidi says, “Mutiny. They would be like, what are you thinking?” 

Qualifi Tip!

Use the notes feature of Qualifi to make sure your entire team is on the same page, even if a colleague is out of the office. 

Want to double your team's output?